Last Updated: 01 Nov 2024

Sterling Academy (“we,” “us,” or “our”) is committed to safeguarding the privacy of our students, parents, and website visitors. This Privacy Notice explains how we collect, use, disclose, and protect your information when you engage with our onsite and online learning, tuition, and teaching services, covering Academics, Arts, and Lifestyle classes.

1. Information We Collect

We may collect various types of personal information depending on your interaction with us:

• Contact Information: Name, address, phone number, and email.
• Educational Information: Class enrollment details, academic performance, and progress.
• Payment Information: Payment card details and billing addresses for tuition services.
• Online Activity: Information collected through cookies, IP addresses, and usage patterns on our website.

2. How We Use Your Information

Sterling Academy may use your information for the following purposes:

• Service Delivery: To provide, manage, and deliver onsite and online classes, and track academic progress.
• Communication: To communicate regarding class schedules, special programs, updates, or any inquiries.
• Payment Processing: To manage billing, process payments, and handle refunds when necessary.
• Personalization: To tailor the learning experience according to the student’s needs.
• Legal Compliance: To comply with legal obligations, protect rights, and prevent fraud or misuse of services.

3. Information Sharing

We may share your information under these circumstances:

• Service Providers: With trusted third-party providers who help in delivering our services (e.g., payment processors, educational partners).
• Legal Requirements: When required by law, regulation, or legal process.
• Consent: With your consent or at your direction for specific programs or partnerships.

4. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices and Rights

You have the right to:

• Access or request a copy of the information we hold about you.
• Request corrections if your information is inaccurate or outdated.
• Request deletion of your data, subject to legal retention requirements.
• Opt-out of marketing communications at any time by contacting us directly.

6. Children’s Privacy

We prioritize the protection of children’s information. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us to remove it.

7. Cookie Policy

Our website uses cookies to improve user experience and gather information about website traffic. You can manage your cookie preferences directly in your browser settings.

8. Changes to This Privacy Notice

Sterling Academy may update this Privacy Notice periodically to reflect legal requirements, technological advancements, or changes in our services. Please review this page periodically for the latest information.

9. Contact Us

For any questions or concerns regarding this Privacy Notice or your personal information, please contact us at:

Sterling Academy
No 3, BR Nagar, 1st Street

Trichy Road

Coimbatore 641 005

Tamilnadu, India 

+91 75987 75888
info@sterling-academy.com

Thank you for choosing Sterling Academy. We are dedicated to providing a safe, transparent, and supportive learning environment.